a°/ 14 days to withdraw : The client-student has 14 days to withdraw from and cancel his purchase. He will write and address his withdrawal and cancellation request to the school at email@example.com. The school will proceed to the reimbursement immediately.
Classes can start before the 14 days-withdrawal period.
In case the client-student asked to start the classes before the expiration of his right to withdraw, the hours already taught will be due and deduced from the total amount to reimburse in case of withdrawal.
b°/ After the 14 days withdrawal period no request for reimbursement will be accepted.
c°/ 24h to cancel a class : In case a class that had been scheduled by the student-client needs to be cancelled for any reason by the client-student, the latter must let know his teacher 24h in advance otherwise the number of hours reserved will be due, deduced from the client-student account and lost.
d°/ Rescheduling : For each package that the client-student buys, 3 lessons maximum can be rescheduled, 24h in advance minimum. Everytime a client-student buys a new package, the number of lessons that can be rescheduled is reset to zero. The client-student has the right to reschedule his/her trial lesson only once.